The hotel had a "modern and contemporary" design, perfect for those who like their accommodation as simple as possible. I enjoyed the variety of dishes offered at the on-site restaurant and bar, from traditional Thai to Western favorites. The location was ideal for any reason I traveled to the city. The free high-speed wireless internet was a bonus, as well as the complimentary shuttle service to Central.

The service mind of the staff was lacking. Oh well, maybe next time they can work on their friendliness.

The room at J Pattaya - Sha Extra Plus was spacious and had a TV with international channels and a kitchenette. The staff were friendly and the hotel was clean. The location was convenient, within walking distance to Terminal 21.

The morning meal could have been better with more variety.

Excellent facilities, exceeded our expectations. Highly recommended for Pattaya visitors. Substantial breakfast served to all guests. Lovely swimming pool nearby. Spacious rooms with great amenities and TV with international channels. Quiet and clean overall. Good value for a quick breakfast.

The receptionist, Ms. Visa, was super cool and helped us out throughout our stay. She even recommended some amazing places for us to visit. We had a blast at the Art In Paradise and Tiffany Show, which were both just a short drive away. The hotel also had a nightclub, so we were able to party and have a great time without even leaving the premises. it was a perfect vacation for young party-goers like us!

The only thing we wished for was more variety in the recreational amenities offered at the hotel. While the nightclub was a lot of fun, it would have been even better if they had some other activities specifically geared towards young, party-going people.

The staff were friendly, rooms were clean and spacious, excellent breakfast with a wide variety, two pools with child paddling areas and provided different sizes life jackets, walking distance from Terminal 21 and central Pattaya.

Hard to think of anything.

room is very big. free wifi internet access. nice swim pool. Best value!

I request a double room, but the hotel give me a twin room.

We were checked into a Deluxe room rather the a J Deluxe which i had paid for. When i queried this i was told that there was no difference between the 2 styles of rooms. After some discussion i was moved to the J Deluxe room that i had paid for which truely had very little difference. In fact the only difference was being on a higher floor and getting slippers and a dressing gown. For me the extra cost of the J Deluxe rom is not worth it! Besides this the staff are all very friendly and helpful. The room is a good size, comfortable and is cleaned daily well. The Wifi connection is very good and excellent signal most of the time. The hotel location is OK with food and shops close by.

The pool was not well thought out and shuld have been on the roof top. The pool was shadowed by the hotel building and got little sun so the water was far too cold. The hotel did not provide an Iron and we had to make a fuss about this before the found one for us to use. Breakfast had little choice.

We were impressed with the cleanliness and range of hotel facilities, including two well-maintained pools with child-friendly areas, life jackets in different sizes for kids, and a comprehensive breakfast selection catering to many tastes. The staff were consistently polite, friendly, and helpful, making our stay a welcoming one. Additionally, this hotel is conveniently located within walking distance of Terminal 21 and other shopping malls.

Liked everything.

it's a new hotel with good quality of breakfast

The view from our room's balcony was absolutely spectacular, as it overlooked the swimming pool. The hotel staff was nice and accommodating, making our stay enjoyable.

Staff welcoming, clean rooms, comfortable beds, good facilities, free shuttle to central.

Didn't dislike anything.

During our stay in this hotel, we found ourselves in a very safe area that was close to several shopping malls, including the new Terminal 21. The location was especially convenient for accessing the beach road. Our room was well-maintained, and the breakfast was comprehensive with a wide variety of options. The two pools and different sized lifejackets were amenities that we enjoyed.

Some of the staff at the hotel were not as helpful or friendly as we would have hoped.

The rooms were quite spacious and clean, also equipped with international channels on TV and a small kitchen area with a microwave. The breakfast was a highlight of our stay, offering a nice variety of dishes, including bacon, eggs, different types of bread, and cereal. We also enjoyed the quiet pool area during the day.

The hotel needs improvement in terms of customer service. We had issues related to our booked room type which were not handled well by the staff.

Had an amazing experience during our Easter break. The staff were incredibly friendly and accommodating, making us feel right at home. The breakfast had a wide range of tasty options, from bacon and eggs to delicious pancakes. The clean rooms were spacious and comfortable with a modern bathroom and a functional little kitchenette. the location was perfect, with easy access to nearby attractions.

The service charge and tax on food orders were unexpected and somewhat unreasonable. the pool area was not always pleasant, as some guests were quite noisy and inconsiderate at times.

The hotel had a modern and contemporary design, and the on-site restaurant and bar offered a variety of delicious dishes. The free high-speed internet and complimentary shuttle service were a nice touch.

It was absolutely delightful to not have a first aid kit available and to be charged for a broken cup. Such great attention to detail.